Welcome to www.novaexhibition.com (the “Website”).

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, purchase tickets, or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Your name, email address, phone number, billing details, and other information you voluntarily provide when registering, subscribing, or contacting us.

• Ticketing Information: If you purchase tickets to our exhibitions or events, your data (e.g., contact details, order information, and payment details) is collected and processed directly by our authorized ticketing partner, Eventim Germany (CTS EVENTIM AG & Co. KGaA).

• Non-Personal Information: Technical data such as IP address, browser type, operating system, and Website usage analytics.

2. Use of Your Information

We use your information to:

• Process ticket purchases and event registrations through Eventim Germany.

• Communicate with you regarding events, updates, and promotions.

• Improve our Website and services.

• Fulfill legal obligations and ensure security.

3. Eventim Germany as Ticketing Partner

When purchasing tickets, you will be redirected to Eventim Germany’s secure platform. Eventim acts as an independent data controller under EU law.

• Eventim’s Privacy Policy applies to all transactions made on their platform: https://www.eventim.de/help/data-protection/

• We receive limited ticketing information from Eventim (such as your name, email, and ticket type) to confirm your booking and provide customer support.

• We do not receive or store your full payment details; these are processed securely by Eventim.

4. Cookies and Tracking

Our Website may use cookies, analytics tools, and tracking pixels to improve your browsing experience and marketing relevance. You may disable cookies via your browser settings.

Eventim may also use cookies on their platform when you purchase tickets. Please review their policy for details.

5. Sharing of Information

We may share your personal data with:

• Eventim Germany: To process your ticket orders.

• Service Providers: Marketing, analytics, IT support, and hosting providers.

• Partners: When co-hosting events or exhibitions.

• Authorities: If legally required.

We do not sell or trade your personal information.

6. Data Retention

• Personal data collected by us is retained only as long as necessary for event-related purposes or as required by law.

• Ticketing data managed by Eventim is subject to their own retention policies under German law.

7. Your Rights (GDPR)

As an EU resident, you have the right to:

• Access, correct, or delete your personal data.

• Restrict or object to our processing.

• Withdraw consent for marketing communications.

• Request data portability.

• File a complaint with a supervisory authority (e.g., Der Bundesbeauftragte für den Datenschutz und die Informationsfreiheit – BfDI in Germany).

To exercise these rights regarding data we hold, please contact us at general@novaexhibition.com 

For ticketing data processed by Eventim, please contact them directly via their Privacy Contact Page.

8. International Transfers

If you access our Website outside Germany/EU, your data may be transferred internationally. We ensure compliance with GDPR safeguards when applicable.

9. Security

We use technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure.

10. Third-Party Links

Our Website may include links to third-party websites (including Eventim). We are not responsible for their privacy practices and recommend reviewing their policies.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

The Nova Exhibition

Email: general@novaexhibition.com 

Address: Kzat LaNeshama Ltd. c/o The Nova Exhibition, 7a Hashalom RD, Tel Aviv, Israel